DELIVERY
We are working hard to get your orders to you as soon as possible and are safely picking, packing and posting out as many orders as we can each day but orders may take a little longer than usual to get to you.
COURIER SERVICE
Our standart shipping option (48 hour) Montenegro Delivery option is €3, and aims to have your parcel within 2 working days. Please note, orders placed after 5pm on Fridays will not be despatched until the following Monday.
INTERNATIONAL POSTAGE
Delivery to Europe is $15. EU customers please note the following costs, all payable on delivery:
Local VAT may be applicable to your order
Duty becomes payable if your order value is more than €135
Local postal services and carriers are also charging a handling fee.
This is based on FEDOROFFSOCKS’s understanding of current rules (and customer feedback).
Delivery to the Rest Of The World is $15.
DELIVERY TIME
Delivery time worldwide from one week to two months
NEED TO CHANGE YOUR ORDER
Please e-mail all questions to: sale@fedoroffsocks.com.
Email sale@fedoroffsocks.com, with your name, order number, your questions and a contact number, and we’ll do our best.
I WANT TO CANCEL MY ORDER
If you wish to cancel your order, please contact us as quickly as possible.
I WANT TO MAKE CHANGES TO ITEMS IN MY ORDER
Sorry, we are unable to do this.
CUSTOMS & DUTY
It is our understanding that personal purchase orders below 800 US dollars being sent to the US and orders below 1000 Australian dollars being sent to Australia will not incur any duties to be paid. All our overseas parcels are clearly marked as personal purchases.
– The customer is responsible for the importation of products into their country and must obey the regulations set by that country. Parcels may be subject to import duties and tax, which are levied once a shipment reaches your country. Any additional charges for customs clearance are the customer’s responsibility. Unfortunately, FEDOROFFSOCKS’s has no control over these charges and cannot predict the amounts charged.
PAYMENT
– All orders will be debited in the currency in which the order is placed.
– We accept payment by credit or debit card (VISA, VISA ELECTRON, MASTERCARD.
EXTRA DELIVERY INFORMATION
Any extra delivery information given during the checkout process will be included on the delivery address label, however, we are unable to guarantee that the delivery person will always follow these instructions.
DELIVERY COMPANY
The majority of our parcels are sent with Crna Gora Mail.
